Research Expertise and Interest

strategic planning, social welfare, social service management, organizational development

Research Description

Michael Austin's teaching and research are in the areas of client-centered agency management, strategic planning, community organizing, and policy implementation in both the public social services and nonprofit Jewish communal organizations. Areas of interest and experience include managerial team-building, board development, organizational restructuring, modifying the agency's culture, interagency collaboration, and fostering consumer involvement.