My area of expertise is work practice-based design of digital libraries and information systems. This consists of assessing user needs by first understanding users' work, the role of information and information tools, artifacts, and representations in their work, and finally their information actions and intentions. With this understanding, and with the participation of users, information systems and digital libraries can be designed to more effectively support people's information activity.
In the News
I-School student volunteers who evaluated a Disabled Students Program pilot test, which provided Livescribe computerized pens to students with learning disabilities, found that the smartpens had effects that extended well beyond note-taking abilities.